From the perspective of a Somatics Educator, she has SMA-- sensory motor amnesia. Her brain has forgotten how to let go of the tension in those contracted muscles.
Here are pix of her before and after her first hands-on session. As part of her session I taught her self-care moves to enhance and re-enforce her learning experience--learning how to sense what is tight and how to let it go.
We didn't force the change with stretching, strengthening or pressing and prodding the muscles. We worked directly with her brain's sensory motor cortex, so she had a better awareness of what she was doing, and how to do it differently. "It" being her movement patterns.
Here's what she emailed me after her session, which just made me so happy for her!
I am SO happy that our paths crossed! After my first session with you, my body felt "normal" again - light and free to move naturally. For the first time, in a long time, I was able to enjoy a 1 mile walk. Not having constant pain in my neck and shoulders allowed my mind to pay attention to the sounds of the world around me and to actually feel the bottom of my feet making contact with the ground. How exciting!!